UPS Consulting Hero

Welcome to UPS Customer Solutions

Supply Chain & Logistics Consulting from One of the World's Largest Logistics Networks

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We are UPS Customer Solutions.

We don’t just optimize supply chains. We reinvent them.

Powered by the expansive reach and deep expertise of the UPS global network, our consulting team transforms complexity into clarity and disruption into strategic advantage. We work with businesses of all sizes to design and implement supply chain strategies that are customized, practical and scalable - because no two operations should be treated the same.

Whether you're navigating evolving customer demands, rising operational costs, or unexpected disruptions, we blend data, experience, and insight to deliver consulting that’s built for what's now and what's next.

Our end-to-end services span supply chain optimization, warehouse engineering and automation, inventory management, advanced technology solutions, and sustainability - all designed to create efficient, resilient and future-ready supply chains.

How We Work

We help you rethink how your supply chain operates. Our experienced consultants identify inefficiencies, uncover untapped potential, and reframe your logistics as a strategic advantage. Every recommendation beings with a deep understanding of your business and is built around your goals and challenges.

Get to know you:

We start with deep understanding, not assumptions

Get critical:

We examine your supply chain from every angle

Get creative:

We challenge convention and explore smarter solutions

Get working:

We partner with you to bring strategies to life

Relevant for your business

Our Areas of Expertise

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Supply Chain Optimization

How do you know if your supply chain is really working for you?

We apply our expertise to help you get the most out of your supply chain, so you can apply yours to growing your business. From pinpointing optimal facility locations and aligning origin and destination flows, to advanced scenario modeling and mode optimization, we help clients make smarter supply chain decisions that improve service, optimize cost, and build resilience.

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Supply Chain Optimization
Warehouse Engineering

Our expert teams know better than anyone how complicated, hectic and fast-paced warehouses can be. But with the right solutions, they can also be efficient, agile and one of your greatest assets.

From layout design and material handling to automation and process optimization, we apply smart engineering, data-driven insights, and advanced technology to simplify complexity, boost efficiency, and build scalable solutions - transforming your warehouse into a strategic advantage.

Read More
Warehouse Engineering
Technology Solutions

We all know technology is a game-changer for supply chains, but how do you know which technology to use and how to get the most out of it?

Blending deep technical expertise with strategic supply chain insight, our expert team empowers businesses to leverage the full potential of advanced analytics, intelligent warehouse systems, smart shipping solutions, and end-to-end visibility.

We deploy the latest innovations to reimagine how your supply chain operates: faster, smarter, and more connected than ever before.

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Technology Solutions
Inventory Planning

Striking the right inventory balance can be the difference between profit and loss - guesswork just won’t cut it.

By analyzing SKU performance, optimizing product locations, and implementing safety stock strategies, our experts empower businesses to reduce carrying costs, improve order accuracy, and enhance overall operational efficiency. With tailored inventory strategies and deep supply chain expertise, we help our clients align their inventory planning with their business goals.

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Inventory Planning
Specialized Support

With our specialized support services team, help from a global transportation and logistics leader is at your fingertips.

Whether it's handling product launches, taking the lead on seasonal planning or assisting with proactive shipment monitoring and specialized contingency planning, our teams will help manage your supply chain so you have more time for the things you do best.

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Specialized Support
Packaging Solutions

How do you know if you have the right packaging for your product?

Whether you need to assess the performance of a specific product package or overhaul your entire packaging operation, our experienced package engineers are ready to support you. From rigorous package testing and custom design to advanced packaging solutions, we help elevate your packaging capabilities to meet the demands of today’s supply chain.

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Packaging Solutions
Sustainability Solutions

Looking to reduce your carbon footprint and build a greener supply chain?

Our sustainability experts help you turn environmental goals into measurable action — from carbon emission reporting and network optimization to eco-friendly packaging strategies. Together, we’ll design a resilient supply chain that’s better for your business and the planet.

Read More
Sustainability Solutions

How do you know if your supply chain is really working for you?

We apply our expertise to help you get the most out of your supply chain, so you can apply yours to growing your business. From pinpointing optimal facility locations and aligning origin and destination flows, to advanced scenario modeling and mode optimization, we help clients make smarter supply chain decisions that improve service, optimize cost, and build resilience.

Read More

Our expert teams know better than anyone how complicated, hectic and fast-paced warehouses can be. But with the right solutions, they can also be efficient, agile and one of your greatest assets.

From layout design and material handling to automation and process optimization, we apply smart engineering, data-driven insights, and advanced technology to simplify complexity, boost efficiency, and build scalable solutions - transforming your warehouse into a strategic advantage.

Read More

We all know technology is a game-changer for supply chains, but how do you know which technology to use and how to get the most out of it?

Blending deep technical expertise with strategic supply chain insight, our expert team empowers businesses to leverage the full potential of advanced analytics, intelligent warehouse systems, smart shipping solutions, and end-to-end visibility.

We deploy the latest innovations to reimagine how your supply chain operates: faster, smarter, and more connected than ever before.

Read More

Striking the right inventory balance can be the difference between profit and loss - guesswork just won’t cut it.

By analyzing SKU performance, optimizing product locations, and implementing safety stock strategies, our experts empower businesses to reduce carrying costs, improve order accuracy, and enhance overall operational efficiency. With tailored inventory strategies and deep supply chain expertise, we help our clients align their inventory planning with their business goals.

Read More

With our specialized support services team, help from a global transportation and logistics leader is at your fingertips.

Whether it's handling product launches, taking the lead on seasonal planning or assisting with proactive shipment monitoring and specialized contingency planning, our teams will help manage your supply chain so you have more time for the things you do best.

Read More

How do you know if you have the right packaging for your product?

Whether you need to assess the performance of a specific product package or overhaul your entire packaging operation, our experienced package engineers are ready to support you. From rigorous package testing and custom design to advanced packaging solutions, we help elevate your packaging capabilities to meet the demands of today’s supply chain.

Read More

Looking to reduce your carbon footprint and build a greener supply chain?

Our sustainability experts help you turn environmental goals into measurable action — from carbon emission reporting and network optimization to eco-friendly packaging strategies. Together, we’ll design a resilient supply chain that’s better for your business and the planet.

Read More
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Testimonials

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Case Studies

DI Roof Seamers
DI Roof Seamers

Here's how DI Roof Seamers entered a new era of visibility for high-value assets.

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Wall Street Greetings
Wall Street Greetings

Learn how Wall Street Greetings overcame capacity issues in their warehouse to allow for rapid growth.

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FORTPRO
FORTPRO

Explore how FORTPRO maximized existing space to enable future growth.

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